FREQUENTLY ASKED QUESTIONs: A conversation
Can I order a pie that doesn't appear on your in-store menu?
Yes, you can! Finally! We have our house in order! Check out our favorites menu. Only caveat is, we have to have 24 hours notice on the order. You can order 1 or 10 or 100 of whatever you want there.
Why do you need 24 hours notice?
Because you don't want old food, do you? Never mind. Don't answer that. We don't serve old food. We make everything fresh from scratch, the day of pick-up. We have limited space, ovens, and trained bakers and need time to get it worked into our baking schedule for the day and have all ingredients on hand and ready.
What are you hours?
We're open Tuesday through Friday from 10:30a-6:00p; and Saturdays from 10:30a-4:30p. Hours vary around big holidays (i.e. Thanksgiving and Christmas)
How about Saturdays? I thought you weren't open on those and we told you that you should be open on those.
Yeah, it turns out you were right. We're open on Saturdays now. The real question is how do you tell someone you truly love, I told you so?
You change your menu a lot. Why do you do that?
That's a good question. We figure people get bored easy. We get bored easy. That's kind of a projection on our part, but you know, whatever. We don't feel like making pumpkin pies in July. If that's a crime then we stand accused. We also have over 35 varieties and flavors (many seasonally specific), so to keep things fresh and baked each day, we have to choose around 10 of those per week.
But why is your menu so small? I can go into Kroger and buy like one hundred million pies whenever.
Everything on the menu is made fresh the day of. So, making stuff from scratch in a really small kitchen really handicaps our ability to make a huge variety of flavors at a given time.
You sell pie by the slice?
You sell pie whole?
Yes. We typically bake a few extra pies from the weekly in-store menu each day for last minute walk-in pick-ups (we cannot do same day special order pies not listed on the in-store menu). Ideally it’s best to always pre-order(24 hours ahead) as we cannot guarantee we will have extra whole pies on hand. If you order ahead, you may choose from our weekly in-store menu as well as our favorites menu and no one will be disappointed about being sold out.
Do you sell any other food? Like non-dessert stuff?
Not really. But we do serve quiche, so I guess that's kind of a non-dessert thing.
Why don't you sell other food items?
I don't know. I mean, we're a small bakeshop. Do you ever walk into Lowes and ask why they don't sell bananas?
Can I walk in the store and order a whole pie?
Yes, you certainly can. We'd recommend that you reserve your pie online here ahead because we might be out of something when you come in. We hate it when that happens. If it’s less than 24 hours or you need a pie right away please call or swing by to see what might be available.
How do I order a whole pie online?
Go here and reserve whatever you'd like. We take all major credit cards.
Can I call in and order?
Yes, you certainly can. But we fill orders (i.e. online and phone) as we get them on a first come first serve basis.
I have a big event upcoming and would like some Rule of Pie at the event. Do you do events?
We do. Of course, we have to see if the date you're after is available. If it is, we'll be in contact with you to share our favorites menu. If your event falls outside of our open hours there's a $175.00 minimum order.
Why do you enforce minimum order totals on non-business hour days for special events?
Because we're pressed for time and space.
Sometimes you guys sell out. Why don’t you make more pie?
We feel like we've answered this question before, but we don't want to discourage you from asking it (or anything really).
Can you make a cake in the shape of Big Bird?
No. That will probably never be on our menu. But we love Big Bird. That's really nothing against him.